Pollo Tropical
4335 Norfolk Pkwy, West Melbourne, FL, 32904
Pollo Tropical Menu
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Visit below restaurant in West Melbourne for healthy meals suggestion.
Visit below restaurant in West Melbourne for healthy meals suggestion.
Visit below restaurant in West Melbourne for healthy meals suggestion.
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Address :
4335 Norfolk Pkwy
West Melbourne, FL, 32904 - Phone (321) 952-6977
- Website https://www.pollotropical.com
- Click To Get Directions
Opening Hours
- Mon :10:30 am - 11
Specialities
- Takes Reservations : No
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Lunch
Parking : Private Lot
Bike Parking : No
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Quiet
Alcohol : No
Outdoor Seating : Yes
Wi-Fi : Free
Has TV : No
Waiter Service : No
Caters : Yes
WE SERVE THE FOLLOWING STATES
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Sophia D.
Very good healthy chicken . The service is great good atmosphere . No tip needed since they believe that by you giving them your business they owe you as he customer good service .
(5)An C.
If I could give no stars I would. The food is TERRIBLE. The crew working is no better. Not only did they forget three separate things from our order and take thirty minutes to correct it, but the lady serving had the worst attitude and practically yelled at my father in law. The food is dry and stale, like it's been sitting under a hot lamp for hours. I had one of the worst experiences here and I will never go back!
(1)Gina P.
I ate here tonight and it was delicious! Called in my order and used the buy one get one dinner free!! Friendly staff!
(5)Nya S.
No chicken after 9!!!! Every time I get off work late I go there to get some chicken there is never any chicken !!!!what is the chicken place without chicken.!!! I one-stroke to be here and it was a no better!!zero stars from me hated it
(1)Tom R.
I had a great experience. I love this chain. The ones in south Florida. I mean south south near the keys are probably the best ones for chicken. Love it
(5)Frances F.
We need more Pollo Tropicals around here. This location is great. It's right off the interstate and easily accessible. Be prepared to see a few cents extra on your receipt because of the location. Something weird. No smoothies here but they give you a handy flashy vibrating device that lets you know when your food is ready so you can load up on sauces with the little paper bag they give you while your order is being processed. In fact, they have a fairly limited menu compared to the other locations I've been to. They are normally very quick and fresh - like all Pollo Tropicals should be. The outside dining area looks nice. One day I'll use it. For a fast food restaurant they keep it extremely clean. My only complaint is the staff seems to have an attitude with the Spanish speaking customers. They need to hire a Spanish speaking cashier I think.
(4)Tommy B.
Third Visit. Service incompetent each time. They charge you for items and then you don't receive them. Food is not bad, but not that great. At least on this visit they weren't out of rice and chicken. I was only missing one item this time, they did have it a little bit better.
(2)Kelsey H.
Gave it another shot as I was running errands on my lunch break. Figured since it was a different time of day I might have Better luck. No go- same horrific wait. I'm done. I'd rather eat McDonald's. At least their service and wait times are decent.
(1)Leontine M.
The guy at the register cannot hear well. I speak loud and clear I'm told. The woman who brought our food held the tray to her chin and spoke over it "who gets the half chicken"...that's nasty! Sit the tray down and then get the plates. The moist towelettes were dry. I'm still trying to figure that one out. I asked for a quarter chicken dark meat and I was given white. The booths are very narrow; we kept accidentally stepping on each others toes. Finally one of us sat sideways to keep that from continuing. Furthermore two employees behind the counter were playfully throwing things at one another across the line. I guess they like each other. The bathroom was clean and the uniforms of the employees. This location definitely needs to get it together because they are seriously lacking in comparison to other locations I have frequented from Miami to Orlando.
(1)Sabrina M.
This is probably my 3rd visit to this location. First, I've got to say that I'm so excited to see Pollo Tropical come to our town. Next, even when they were first open and super busy the food was great and so was the service. Now that it has calmed down, nothing has changed! Two weeks later and it's the same great stuff! I had the chicken, but tried the pork that my boyfriend got and it was amazing! Again, so so so happy Pollo Tropical is here!
(5)Rachel M.
Great value for price! Plenty of options for the somewhat health conscious who doesn't want fast food. The drive-thru option offers a convenience that is generally lost amongst cooked when order establishments. Servers are efficient and polite, enhancing the dine-in option versus the takeout option.
(5)Salene S.
I left my purse at the booth when I went to the restroom and my husband didn't realize and went out to the car with my son. When I came out the purse was gone and our table was being cleaned. I went up to the front and the girls had my purse! Awesome right!?! Yea it would have been if the little scum bags behind the counter didn't steal my $70 of cash I had in there. Whatever. The way I look at is is they need it more than I do and lesson learned. Don't count on your husband to watch your purse while you use the restroom.
(1)Benny D.
Dirty, small portions nothing like photos on wall. Cockroach roaming around the sauces.
(1)Jennifer H.
Friendly staff and huge portions. Pulled pork was amazingly great. Too bad there's no tipping allowed as these employees deserved it and I would have been happy to give it. Only issue was that no one had cleaned the tables but employee was in the process. Loved the food and was full when I left.
(4)Ariel A.
I'm sorry I wanted to like it so much because I LOVE POLLO!!! But not this one. I have been to many locations in Miami, Fort Lauderdale and Orlando. Being a Miami native and all I was very excited about them putting a Pollo Tropical here until I actually ate the food. My girlfriend ordered her Tropi Chop with onions and peppers. She LOVES onions but let me tell you they must have been rotten or something before they were cut up because it was the most DISGUSTING taste I have ever had in my mouth. There was a mound of them on top because she asked for extra so it literally made the entire tropic chop taste rotten even after taking them off because the onion juice. We also ordered a whole chicken with yellow rice and black beans. The chicken was cold and looked like it had been sitting there for HOURS not to mention the yellow rice is a joke. No flavor, more like something you would get from a Chinese buffet. The black beans were laughable as well. Im cuban/dominican and know what black beans are supposed to taste like. Goya canned black beans would have tasted better. They had no flavor what so ever. We were given a full refund, thank god. But that didn't make up for the taste that was left in our mouths. Never EVER going back. My favorite Pollo Tropical is in Miami on 37th ave and 7th st NW Miami, 33125. I will never return to this sad excuse for Pollo Tropical.
(1)Joe K.
My mom went here against my wishes and they still have bad food ,, lousy inaccurate service, dirty bathrooms. Food undercooked . and over cooked She and her friends couldn't believe how many mistakes were made with there orders. This place is terrible STILL
(1)Mary P.
We have loved pollo tropical since we moved to Fl in 2003. But not this one. We've tried 3 times. Each time it was worse. Three sticks. We are done. We are never going back. The food is cold, dry and flavorless. Mu husband ordered a half chicken and they gave him two legs, a back and a wing. He took it back to the counter and the have substituted a leg for a breast. The rice was so salty I could not eat it the beans had no flavor at all. Don't go!
(1)Ted S.
Not the same Pollo Tropical experience as in other locations. The service was slow, the staff was confused, and the order they gave us was wrong. The chicken was dried out, the rice was watery, and the meal lacked flavor. Pollo Tropical is usually on point, but this Palm Bay Pollo is way off. Drive the extra 3 miles to Chipotle if you want a superior rice bowl.
(2)Bonita K.
Food mediocre, dinning seating uncomfortable.
(2)